Personal & Home
Urgent Property & Practical Assistance
Water leaks, AC breakdowns, access problems — we help find the right provider and follow up. We are not an emergency service.
Who it’s for
- Residents and property owners
- Owners who are travelling
Examples of help
- Contacting repair providers
- Coordinating access
- Temporary accommodation arrangements
- Practical insurance follow-up
Coordinated personally
- Coordinating providers and keeping you updated
Delivered by specialists
- Repair and maintenance providers
- Hotels and accommodation providers
Process
- 01Share your request
- 02Agree scope and fees
- 03Coordination begins
- 04Regular updates
Scope & fees
Fees are agreed before work begins and depend on:
- The number of tasks, people or locations involved.
- Timing and how quickly the work needs to begin.
- Whether support is in person, remote or mixed.
- Third-party and government fees, which are charged separately.
- Time of day and provider availability.
Questions
Is this an emergency service?+
No. For any emergency involving safety, contact official emergency services immediately.
How are fees agreed?+
Scope and fees are confirmed in writing before any work begins. Third-party charges and government fees are separate and shared with you in advance.
